They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Can I use my English senior citizen bus pass in Scotland? Copyright 2023 Wisdom-Advices | All rights reserved. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Youll need to provide proof of identity. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You also have the option to opt-out of these cookies. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. What should I do? How much longer should the Sun remain in its stable phase? Username Password Forgotten your Password? If your pass has already expired you can still renew your bus pass. Unable to drive for reasons of medical fitness. We apologise for any inconvenience that this situation may have caused you. New bus passes to be sent to thousands of County Durham residents I am an age-related bus pass holder and my current bus pass is due to expire soon. When to renew your bus pass | Oxfordshire County Council who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. . Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Have you moved? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You have moved since your last bus pass was issued and not informed us. 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Can I use my pass on Trains? This can be done by visiting a participating library only. The new pass is free. Welcome to the Highways Service Information Centre. The passes will be sent out automatically but people should call the bus renewal hotline . Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Renew an older person's bus pass | Oxfordshire County Council The cookie is used to store the user consent for the cookies in the category "Other. What do I do about my concessionary bus pass? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. For assistance with new applications: (Click the arrows below to reveal the answers). Unemployed people. 3 Post office. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. If you currently receive Travel vouchers you will receive a renewal form at your registered address. I have not had an automatic renewal what do I do? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. If you move address, update the details on your bus pass at least three weeks before the renewal date. Renewing an older persons bus pass | East Sussex County Council Currently this is at age of 66. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. passes that expire between January and March are in the process of being issued all that. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. How does violence against the family pet affect the family? What are the 3 most important parts of a motherboard? I currently have a disability-related bus pass with companion entitlement. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Lee The cookie is used to store the user consent for the cookies in the category "Analytics". Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. It tells you about: Bus passes are issued for up to five years. Application forms for the 'English National Concessionary Travel Scheme . The county council will not reimburse you for any charges levied by medical specialists or advocates. If you've had a concessionary bus pass for the last five years, you might . The form will ask for a new passport-sized photo, which will be printed on their new card. Will receive a renewal form, as evidence is required to obtain a new pass. Concessionary bus pass questions answered - Wiltshire Council You should allow 6 weeks for your application to be processed. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. What should I do? You can apply for your renewal bus pass online. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Advice for bus pass holders whose cards are about to expire This cookie is set by GDPR Cookie Consent plugin. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. How long will my new bus pass be valid for? Learning impairment that has resulted in an arrested state of development before adulthood. These are mostly people who have held a bus pass since at least 2008 and will now be . For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. *A. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 2 Are senior bus passes renewed automatically? We will post your renewed bus pass 18days before the old one expires. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Concessionary bus pass and travel vouchers - Borough of Swindon I have moved into Gloucestershire. A letter and a renewal application form will be sent to you automatically you can also use the application form below. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Bus pass renewals - Travel Devon You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. How to renew your bus pass | Shropshire Council Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Lancashire: When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. The cards offer older and disabled people free travel in the capital Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. These cookies ensure basic functionalities and security features of the website, anonymously. These cookies will be stored in your browser only with your consent. What happened to the baby in Joy Luck Club? 4 Apply online. These cookies track visitors across websites and collect information to provide customized ads. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. We only need this if you want us to contact you and we won't keep it once we've replied. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Renewing your bus pass or reporting it as lost or stolen gov.ie - Operational Guidelines: Free Travel Scheme 1 week before current vouchers expire. Passes that were automatically renewed should be received by 1st March 2023. We also use third-party cookies that help us analyze and understand how you use this website. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. What time can I use my bus pass outside of Gloucestershire? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Renewing a disabled persons bus pass | East Sussex County Council You can get an older person's bus pass when you reach State Pension age. This can be your email address or set to something memorable for you. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. In London, you can use your card on buses but not on the Underground Train services. Residents are. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . All young disabled pass holders must provide a new photo if they wish to renew. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Free travel bus pass and voucher renewals - Suffolk on Board This cookie is set by GDPR Cookie Consent plugin. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. State pension claimants who apply directly through their local council should be aware. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Applicants can enter in their postcode online and will be given the contact details of their local council. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Your older person's bus pass is valid for four years. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Where you caught it and at what time, along with your destination. renewed people had to fill in forms and submit photographs but we have scrapped If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. This cookie is set by GDPR Cookie Consent plugin. For those people needing to apply for their renewal this too can now be done byApplying online. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Read and contribute to the 20 readers' comments . pensioners. Further information. You may need to provide proof of your new address. Concessionary bus passes will no longer be renewed automatically. Free bus passes explained - Surrey County Council - surreycc.gov.uk You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. No. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. If it has already expired, please call 0345 678 9088 to arrange a renewal. No, concessionary bus passes are not accepted on the night Buses. The pass is valid for the journey being undertaken, for example at the right time of day. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. These pages are for East Sussex bus pass holders. This might be a letter confirming your eligibility and asking if you wish to renew. How long does it take to renew an older persons pass? If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. The cookie is used to store the user consent for the cookies in the category "Performance". We also use cookies set by other sites to help us deliver content from their services. GCC understand there was a discount being offered for some local train travel. What type of medicine do you put on a burn? Flexible support fund - available at . The way of applying may be different to the way you applied in Gloucestershire. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. This will be. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Can I use my disability-related with a companion bus pass in other parts of England? We will need to see evidence of your new address. Alternatively you are able to renew your vouchers online. For further information see www.gloucestershire.gov.uk/fairprocessing. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Find out more about an igo card. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. It does not store any personal data. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. You won't need to renew your bus pass when it expires. I am a disabled pass holder, will I receive a bus pass renewal letter? It costs 10 for a new card. If you send us different evidence, your pass may be delayed or refused. Are you struggling with the cost of living crisis? Most young disabled (under 16) pass holders should have received a short form to return. Can I use my pass on Trains? Please check with the county council in the area you plan to visit. Your bus pass will be renewed automatically. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Can I use my OAP bus pass on trains? Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Renewing, updating or cancelling a bus pass - Thurrock Using your card. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Necessary cookies are absolutely essential for the website to function properly. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Newsroom - New bus pass to be renewed automatically You will need to pay 10 to replace this pass. Free travel before 9.30 am on infrequent services. It is not valid in Wales* or Scotland. You can renew your bus pass up to 8 weeks before it expires. Pensioners to lose free bus pass due to state pension changes This cookie is set by GDPR Cookie Consent plugin. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Your new pass will be valid for 2years. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Before your pass expires, we may send you a letter inviting you to renew it manually. http://www.nowcard.org/nowcardfaq.asp#FAQ23. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. For further information see. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. You should continue to use your current pass, but then cut it up once your new pass arrives. I have moved out of Gloucestershire. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you do not have your current pass, then please contact us. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Daily fare: $2.00. thurrock.gov.uk uses cookies to make the site simpler. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. You will receive your pass by post within 5 working days. It is no longer. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions.
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