alight customer care representative job description

Customer Care Representative, Human Resources - Tallahassee, FL. job We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Lensa, Inc. - Lensa is a job search engine. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We strive for Excellence Every Day by collaborating with our clients and colleagues. View similar Customer Service / Guest Services jobs below. We strive for Excellence Every Day by collaborating with our clients and colleagues. You will be notified during the hiring process which checks are required by the position. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Check out our current jobs that have a virtual/work from home option. This is a 6 months project and we offer Full Time Shifts (Rotating). Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Contact Us | Alight This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Alight Alumni Customer Care Representative Job Florida USA,Customer We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Customer Support Representative Salaries in the United States for Acknowledging and resolving customer complaints. We understand the powerful human connections that create success for organizations. This position supports Alight s benefits administration and HR BPO platform businesses. Must be able to work a flexible schedule based upon high call volume needs. Browse by city or country to find one in your region. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight Solutions hiring Customer Care Representative - Bilingual Alight Easy 1-Click Apply. 2023 Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Career Development & Growth: We provide ongoing training, coaching and development. Customer Care Representative, Human Resources - Virtual Job in Tampa Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. View Job description, benefits and responsibilities. Health, Dental, Vision, Life Insurance and more. Our Promise You will be notified during the hiring process which checks are required by the position. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. The mission of our customer care teams exemplifies the need for human understanding. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. New York Equal Pay for Equal Work Act Statement. * Call Center and Hospitality experience preferred. Careers at Alight | Alight job opportunities Esto te describe? Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Customer Care Job Description | Velvet Jobs Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas You will The estimated additional pay is $2,234 per year. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. All Rights Reserved. Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Customer Care Representative, Human Resources - Virtual * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. At Alight, we are reimagining how people and organizations thrive. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Find out if you meet the requirements! We are brave in spirit, act decisively, learn quickly and get it done. Get a free, personalized salary estimate based on today's job market. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types * Use productivity and quality data & metrics to achieve superior customer service results Find contacts: direct phone number, email address, work experience. This training will take place during the first 5-weeks of your employment, and the hours are full time. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. People can always trust us to say what we mean and depend on us to do what we say. Customer Care Representative Human Resources. Their job is to help ensure customer satisfaction. The mission of our customer care teams exemplifies the need for humanunderstanding. Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor Our people are our greatest assets at Alight Solutions because People Matter! Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Si es as , entonces ReedGroup es para ti! Join our team. Inbound Customer Service Representative Jobs (with Salaries) 2022 Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. * High School Diploma or equivalent is required, bachelor's degree a plus Get the latest news and information. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Customer Care Representative Human Resources. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. View Job description, benefits and responsibilities. Customer Care Representative Tasks. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Find out if you meet the requirements! Find out if you meet the requirements! Visit the company website to obtain information on the company and review the job description prior to your interview. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) DISCLAIMER: Help us reimagine how people and organizations thrive! They may often give instructions by phone and besides performing clerical tasks, they also assist . Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representative Resume Examples. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Disabled Person, Inc. We reward continuous improvement and encourage you to own your own development. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Cons We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. You can deactivate or delete job alerts by clicking the button below. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Location Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Aanchal Dhillon - Customer Service Representative - Alight Solutions As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Our story starts with a simple universal truth: Every business is a people business. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. At Alight, we are reimagining how people and organizations thrive. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Posting id: 823465203. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. 1999 - View this and more full-time & part-time jobs in Miami, FL on Snagajob. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Our story starts with a simple universal truth: Every business is a people business. Average Alight Solutions Salary | PayScale 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide.

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