axs ticket refund insurance

DE Cookie Notice Price and availability of any ticket, product or service on the Service are subject to change without notice. By clicking a link you are consenting to this. Hey did you end up filing a claim with Amex? Almost fell for the scam myself until I saw this. Ticket Insurance. Can I get my money back for cancelled or postponed events? If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. How can I make a claim for my Ticket Insurance? - AXS Help Centre If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. IP: 141.94.161.174 Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? AXS (@axs) / Twitter Official Tickets and Your Source for Live Entertainment | AXS.com If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Refund policies may vary depending on promoter, venue, state or local laws. Please be advised we will require a copy of the death certificate to be attached. a doctor's note for the illness causing your symptoms. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. We act on your behalf, as seller, when listing or reselling tickets. Request ID: 7a29b98f6d472a62. So please be as cautious as possible when going through AXS. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. Do you have the required supporting evidence as described above? It's all a fan needs, all in one app. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Disabled seating is incredible on all levels of the arena. AXS Tickets on the App Store COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. Yes - If customer is prevented from attending because of a government mandate, this is covered. Klicka hr fr att kontakta oss. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. Feb 17. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Leave the Archive. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. This content may be old or outdated. I cannot access the Insurance company. However, it is not clear if this would cover government advice. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . If you have not received your tickets 3 days before your . Ive also heard similar stories from all of my concert going friends. You should base your purchase decision solely on the information provided. Only items purchased on the AXS official website can be returned for refund or exchange. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. If you have bought your tickets at the venue's box office? PROMOTION RESTRICTIONS. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Press J to jump to the feed. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. Event date, time, talent, participants and rosters are subject to change without notice. Any restrictions on transfer or resale will be communicated to you (e.g. The refund will be issued to the Payment Method on file. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. ADDITIONAL TERMS. Please visit our help page or contact customer support for assistance. Performed analyses related to call center and ticket insurance costs. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. 5 minutes isn't long enough! Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. BUY THE PERFECT TICKETS Front row or on the aisle? AXS.com Purchase Agreement Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. What is delivery delay/ticket printing suppression? You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. PSA: Be careful using AXS when purchasing your tickets We also give them access to 24/7, multilingual . Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. 1999-2023 PayPal, Inc. All rights reserved. Supporting documents are preferred in English. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Thank you for taking the time to let the people know. I went on live chat to sort out getting refunds for postponed tickets. Such fees and charges may vary. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. They will pursue AXS who in turn, will keep your money. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. During the event, strobe or theatrical lighting may be used. Don't buy: why paying extra for some ticket insurance is - Which? Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Your ability and/or right to transfer or resell tickets may vary. Click Close and Add Documents to go back and add them now. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Buying Tickets - AXS Help Center Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. I am supposed to submit a claim, with my email address - I can't get in. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. Problem is I cant attend the event anymore :( so I cant get a refund. Allianz | Event ticket protection - Allianz Partners US in the event description page, in pop-up boxes, or in an email). If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. TicketPlan | Ticket Refund Protection Date on which medical attention was first sought for illness/injury? The site owner may have set restrictions that prevent you from accessing the site. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman Uber Insurance Card Or Enrollment Form - All Insurance FAQ ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more.

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